Last Updated: May 20, 2026
Welcome to SahkaarX, a platform operated by Tntra-Takshshila Techlabs Pvt Ltd ("Company", "we", "our", or "us").
SahkaarX helps learners explore career direction, assess skills, follow personalized learning plans, and receive guidance informed by software and, where enabled, artificial intelligence. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
For learners in India, this notice is provided in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and related rules as notified from time to time. In this policy, you are the data principal and SahkaarX acts as a data fiduciary for personal data processed through the service.
1. Information We Collect
We collect information that you provide directly, information generated through your use of the service, and limited technical information needed to operate and secure your account.
Account and identity
- Name, email address, mobile number where used for authentication, and login credentials used to create and access your account.
- Device identifiers and login device records used for session security and fraud prevention.
- Optional profile and onboarding information such as career interests, target role, seniority, location preferences, education, work history, and resume content that you upload or enter.
Career, assessment, and learning activity
- Responses, submissions, and outcomes from skill-gap assessments, career path exploration, and related guided sessions.
- Learning plan metadata, weekly tasks, completion status, time spent, feedback, and reassessment results.
- Links or files you submit as evidence for learning tasks, when you choose to provide them.
- In-app feedback, ratings, and issue reports that you submit about product experiences.
Preferences, consent, and legal records
- Records of which policy versions you accepted, when you accepted them, and related app or device metadata needed for auditability.
- Separate consent choices for optional features such as AI enrichment and public profile visibility, including the time of each choice.
Technical and service data
- App version, locale, timestamps, and diagnostic information needed to operate, secure, troubleshoot, and improve the service.
- Usage events related to notifications, purchases, entitlements, and service consumption where those features are enabled for your account.
If you choose to provide resume, assessment, or task evidence content, it may include information you consider sensitive. Please share only what you are comfortable processing for the features you use.
2. How We Use Information
We use personal data to:
- Create and secure your account and provide the learner experience you request.
- Generate career guidance, skill-gap insights, learning plans, weekly recommendations, and progress summaries.
- Operate assessments, learning workflows, notifications, support, and account settings such as export or deletion.
- Measure product quality, reliability, and effectiveness, including aggregated analytics where practical.
- Comply with law, enforce our terms, and protect users, the service, and our rights.
Where required under Indian law, we rely on your consent, contractual necessity, legal obligation, or other permitted grounds for processing personal data.
When AI enrichment is enabled for your account, we also process relevant profile and activity information to personalize AI-assisted features described in the AI Usage Policy.
3. What We Do Not Do With Your Information
- We do not sell your personal data to third-party data brokers.
- We do not use your information for unrelated purposes without a valid legal basis or your consent where required.
- We do not use personal data for purposes prohibited under applicable Indian law.
4. How Information Is Shared
We may share information with:
- Service providers that host infrastructure, deliver notifications, process payments, or support operations under contractual confidentiality and security obligations.
- AI and analytics providers when AI enrichment or model-assisted features are enabled, limited to what is needed to deliver those features.
- Learning resource providers only as needed to surface or link resources you choose to use; your direct relationship with third-party sites may be governed by their own policies.
- Authorities or advisers when required by law, legal process, or to protect rights, safety, and security.
We do not publicly disclose your private learning records unless you enable a separate public profile consent.
5. Retention
We retain information for as long as your account is active and as needed to provide the service, maintain legal acceptance and consent records, resolve disputes, enforce agreements, and meet legal obligations. When you request account deletion or erasure, we delete or de-identify personal data in accordance with our deletion process, subject to lawful retention requirements.
6. Security
We use administrative, technical, and organizational measures designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If we become aware of a personal data breach likely to affect your rights, we will take steps required under applicable law, which may include notifying you and, where required, the relevant authority.
7. Your Choices and Rights
Depending on your location and account features, you may be able to:
- Review and update profile information in the application.
- Request access to, correction of, or erasure of personal data where supported in the application or through support channels.
- Export account-related information where export is supported.
- Withdraw consent for optional processing such as AI enrichment or public profile visibility, subject to feature limitations.
- Review and accept updated legal documents when we publish a new version.
- Nominate another individual to exercise your rights in the event of death or incapacity, where this feature is made available.
For learners in India, you may also raise a grievance with us under the DPDP Act. If your grievance is not resolved within the period required by applicable law, you may have the right to approach the Data Protection Board of India in accordance with applicable law.
8. Grievance Redressal in India
If you are in India and have questions, requests, or complaints about how we process personal data, contact the grievance channel identified in the SahkaarX application or your account administrator. We will acknowledge and address grievances in accordance with applicable Indian law and our internal grievance process.
9. Children
SahkaarX is intended for learners who can lawfully enter into these terms in their jurisdiction. In India, if you are under 18 years of age, you should use the service only with verifiable consent of a parent or lawful guardian where required by applicable law. We do not knowingly process personal data of children in violation of applicable law, including requirements notified under the DPDP Act.
10. Cross-Border Processing
Your information may be processed in India and in other countries where our service providers or infrastructure operate. Where personal data is transferred outside India, we do so only where permitted under applicable Indian law, including transfers to jurisdictions notified by the Government of India or under contractual and technical safeguards required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on our website and/or mobile application with a revised "Last Updated" date.
Continued use of SahkaarX after updates constitutes acceptance of the revised policy. We may require renewed acceptance before you continue using the service.
12. Contact Us
For questions regarding this policy, please contact:
SahkaarX
Tntra-Takshshila Techlabs Pvt Ltd
Email: [email protected]